Frequently Asked Questions

PulseAPI is an intelligent API monitoring platform that checks your endpoints, detects anomalies, and alerts your team when something goes wrong — before your users notice. Think of it as purpose-built API monitoring for teams that need more than just uptime checks.

Development teams that run microservices or API-driven applications. Whether you're a startup with 10 endpoints or a mid-size company with hundreds, PulseAPI scales with you. Our sweet spot is teams of 5–50 developers.

We're focused specifically on API monitoring — not trying to be everything to everyone. This focus means simpler setup (5 min vs. hours), lower cost, and purpose-built features like response schema validation, service dependency mapping, and AI anomaly detection.

Yes. PulseAPI is built on battle-tested infrastructure (Laravel, MySQL, Redis on DigitalOcean) with 2,250+ automated tests and 90%+ code coverage. We monitor our own infrastructure with PulseAPI.

Under 5 minutes. Create an account, add your first endpoint URL, and monitoring starts immediately. We auto-configure detection rules and notification channels during signup.

No. PulseAPI is a fully hosted SaaS platform. No agents, no SDKs, no code changes needed. Just give us your endpoint URLs and we handle the rest.

Any HTTP/HTTPS endpoint that returns a response. REST APIs, GraphQL endpoints, health check URLs, webhooks — if it has a URL and responds to HTTP requests, we can monitor it.

Yes, completely free. All plans, all features. No credit card required.

You'll get at least 30 days advance notice before paid plans activate. Beta users receive a permanent founding member discount of at least 50% off.

Yes. Our free plan includes 10 endpoints, 1 team member, and 1-minute check intervals — permanently free, not a trial. No credit card required.

UptimeRobot and Pingdom answer one question: is your endpoint responding? PulseAPI answers the harder questions: why is it failing, which services are affected, has the response schema changed, and what does the P99 latency trend look like? Uptime checkers are great at detecting downtime. PulseAPI is built for teams who need to understand API behavior, not just whether a URL is reachable. Read our full comparison →

Basic uptime checkers do one thing: ping a URL and check if it returns 200. PulseAPI does schema validation, anomaly detection, dependency mapping, P95/P99 latency analytics, and intelligent alert grouping. If your team needs to understand API behavior under production conditions, those capabilities have real value. If you only need to know whether a URL is reachable, a free uptime checker may be sufficient.

UptimeRobot tells you when an endpoint goes down. PulseAPI tells you why it went down, what changed, which other services are affected, and whether it's a real incident or a transient spike. Many teams use both: UptimeRobot as a simple status check, PulseAPI for the intelligence layer on top. If you're running microservices and need to diagnose rather than just detect failures, PulseAPI adds significant value.

Yes. The free plan includes 10 endpoints with email alerts, 1-minute check intervals, and 7-day data retention — permanently free, no credit card required. During the current beta, all paid plan features are also available for free.

Yes. All data is encrypted in transit (TLS 1.3) and at rest. We never store your API response bodies — only metadata like status codes and response times. Your endpoint credentials are stored with industry-standard encryption.

Currently on DigitalOcean infrastructure in the United States.

Yes. See our Privacy Policy at pulseapi.io/privacy.

Depending on your plan: every 1 minute (Free and Starter), every 15 seconds (Professional), or every 5 seconds (Team).

PulseAPI uses AI-powered detection rules that run after each check. When an anomaly is detected (like an HTTP error or slow response), we create an incident and notify you via your configured channels.

Yes. Every action available in the dashboard is also available via our REST API. See our API documentation at pulseapi.io/api-reference.

Currently: Email and Webhooks. Slack is available on Starter and above. Coming soon: PagerDuty, Microsoft Teams, and OpsGenie.